Do Not Contact List

If a parent or user has reached out and would like to stop receiving calls, texts, and/or emails, we have an option to add them to the Do Not Contact list through BrightArrow. You'll be able to also customize if they would only like to receive emails, not texts/calls, or vice versa.

How to Add a Phone or Email to the "Do Not Contact" List

1. Click on the top left menu (3 lines)

2. Select the "Do Not Contact list/time" option

3. Enter the phone number or email address (separate entries only)

4. You can customize using the bullet points if you want no messages, no texts, no voice, or emergency-only

5. Click ADD

You'll now see the phone or email generated on the left hand box. That means you have successfully added it to the Do Not Contact list.