Common questions and support documentation

• Short Code Text Messaging FAQ
• Sending Emails Using Your Own Domain
• Creating a New Message
• Creating a Subset List by Filtering Criteria
• Creating Email Templates
• Email Server Whitelisting: Directions for Barracuda
• My Lists Page
• How to Set Up Emailing Using Your Domain
• New User and Refresher Training
• Email Server Whitelisting: Directions for G Suite

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• Delete a ParentHub Account
• Push Notifications are Not Showing Even Though I'm Subscribed
• Create a ParentHub Account
• About ParentHub
• Logging into ParentHub
• Sending Messages through the App
• What Does the Subscribe to Notifications Option Do?
• Setting Do Not Disturb Hours in ParentHub
• ParentHub Overview - Video Demo
• Can I Get Messages in a Language Other than English?

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• Setup sFTP on a PowerSchool Server
• Finding the table for a custom field
• Setting Up Report Emailing
• Current Plugins Versions for Download
• Emailing a PowerSchool Report
• Plugin Change History: Base Plugin 2 - Localization, pages, PowerQueries
• How Do I See Who Has Access Within PowerSchool?
• Welcome to BrightArrow
• Using Contact Filters
• Current Day Attendance Notifications

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• How Can I Edit My Contact Information?
• How To Manually Build Rosters in PowerTeacher
• Section Header Row is Not Aligned Correctly
• Sending BrightArrow Messages through PowerTeacher
• BrightArrow Message History
• Using Mail Merge Fields with Current Selections

• Blackbaud Authorization
• What information is loaded by BrightArrow from Blackbaud Education Management Solutions?
• What is the All Staff (sync) List?
• What is the Emergency Contacts (sync) List?
• What is the All Students: Parent Info (sync) List?
• What is the Attendance (sync) List?
• What is the All Students: Student Info (sync) List?
• What is SSO?
• Blackbaud Lists for Blackbaud EMS
• How to Re-Authorize Blackbaud

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• Scheduling Meetings through the BrightHub Scheduler
• Sending Messages through the BrightHub App
• Custom Colors and Logos in BrightHub
• Delete a BrightHub Account
• How to Start a BrightChat in BrightHub
• BrightHub Alerts