Common questions and support documentation

• Short Code Text Messaging FAQ
• Sending Emails Using Your Own Domain
• Creating a New Message
• Creating a Subset List by Filtering Criteria
• Creating Email Templates
• Email Server Whitelisting: Directions for Barracuda
• My Lists Page
• How to Set Up Emailing Using Your Domain
• New User and Refresher Training
• Email Server Whitelisting: Directions for Office 365, Exchange 2013, Exchange 2016, Exchange 2019

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• Delete a ParentHub Account
• Push Notifications are Not Showing Even Though I'm Subscribed
• Create a ParentHub Account
• Logging into ParentHub
• About ParentHub
• Sending Messages through the App
• ParentHub Printable Guide for Parents and Students
• What Does the Subscribe to Notifications Option Do?
• ParentHub Overview - Video Demo
• Setting Do Not Disturb Hours in ParentHub

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• Setup sFTP on a PowerSchool Server
• Finding the table for a custom field
• Setting Up Report Emailing
• Emailing a PowerSchool Report
• Current Plugins Versions for Download
• How Do I See Who Has Access Within PowerSchool?
• Plugin Change History: Base Plugin 2 - Localization, pages, PowerQueries
• Welcome to BrightArrow
• Installing the Plugins
• Using Contact Filters

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• How Can I Edit My Contact Information?
• How To Manually Build Rosters in PowerTeacher
• Section Header Row is Not Aligned Correctly
• Sending BrightArrow Messages through PowerTeacher
• Using Mail Merge Fields with Current Selections
• BrightArrow Message History

• Blackbaud Authorization
• What information is loaded by BrightArrow from Blackbaud Education Management Solutions?
• What is the All Staff (sync) List?
• What is the Emergency Contacts (sync) List?
• What is the All Students: Parent Info (sync) List?
• What is the Attendance (sync) List?
• What is SSO?
• What is the All Students: Student Info (sync) List?
• Blackbaud Lists for Blackbaud EMS
• How to Re-Authorize Blackbaud

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