Common questions and support documentation

• Email Whitelisting
• My List Page
• Creating a Subset List
• Short Code Text Messaging FAQ
• Creating Email Templates
• New User and Refresher Training
• Email Server Whitelisting / IP Addresses List
• How to create users the manual way
• Adding Dynamic Information into Messages
• Using DKIM for more reliable email

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• Delete a ParentHub Account
• About ParentHub
• Create a ParentHub Account
• I forgot my Password
• Can I get messages in a language other than English?
• Change My Password
• What does the Subscribe to notifications option do?
• Can I set a time where ParentHub doesn't bother me?
• Logging into ParentHub

• What is BrightChat
• Starting A BrightChat
• Getting Set Up: Administrators, Staff, Faculty Members
• BrightChat Features
• How to Create an Account (For Receivers)
• Group and Private Conversations
• Using BrightChat Demo for Android
• Active BrightChats
• How to Merge Parent/Teacher Accounts
• Closing and Reopening a BrightChat Conversation

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• Current Plugins Versions for Download
• Setting Up Report Emailing
• Installing the Plugins
• Welcome to BrightArrow
• Other automations you may be interested in
• Using Contact Filters
• Plugin Change History: Base Plugin 2 - Localization, pages, PowerQueries
• Current day attendance notifications
• Plugin Change History: Base Plugin 1 - DB Extension plugin
• Emailing a PowerSchool Report

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• Feature Demo in PowerTeacher and PowerTeacher Pro
• Section Header Row is Not Aligned Correctly
• How To Manually Build Rosters in PowerTeacher
• How can I edit my contact information?

• Blackbaud Authorization
• What information is loaded by BrightArrow from Blackbaud Education Management Solutions?
• What is the All Students: Parent Info (sync) List?
• What is the All Staff (sync) List?
• What is the Attendance (sync) List?
• What is the Emergency Contacts (sync) List?
• What is SSO?
• What is the All Students: Student Info (sync) List?