BrightArrow Message History

In PowerTeacher, you have access to the BrightArrow Message History where you can see a summary report for any message you sent. BrightArrow reports include information to help you verify that your message was delivered as expected to your recipients. 

No matter what method you used to send your BrightArrow message, the message summary report can be found by clicking "BrightArrow Message History" in the navigation panel on the left side of your PowerSchool screen. That will open the Reports page in BrightArrow. 

1. Click BrightArrow Message History to open the BrightArrow Reports page
2. Messages you sent will be shown in order of most recent to least recent. If you do not see a recent message, try checking your Report Filters by clicking the button located near the upper-right of the page. 
3. View details of the message by clicking directly on it

4. Once you click on the message the message details will appear at the bottom of the page, showing each contact who the message was sent to with an indication as to whether it was successfully delivered (via the Call Result column). 

For more help navigating the Reports page, see here. 

For more help understanding what the various call results mean, see here.