Using DKIM for more reliable email

DKIM support is available with BrightArrow. Coupled with the updated SPF record we hope to reduce the number of messages falsely marked as spam by your recipients email clients. If you’d like to utilize this feature you’ll need to do the following:

New Method:

  1. Request a TXT record for DKIM use from gettechsupport@brightarrow.com
  2. Enter the TXT record into your domain's DNS manager
  3. Email gettechsupport@brightarrow.com to let them know that the record has been added to the domain

Support will wait a day before checking if the setup is complete as they need to give time for propagation. Once all the tests have passed support will email you to confirm.

Old Method:

  1. Add a CNAME record for each of our servers currently set up to use DKIM.
    IMPORTANT: Change $DOMAIN_NAME$ to your domain such as MySchool.org
    CNAME ALIAS DESTINATION
    dkim._domainkey.$DOMAIN_NAME$ dkim._domainkey.target.brightarrow.com
    dkim111._domainkey.$DOMAIN_NAME$ dkim._domainkey.target111.brightarrow.com
    dkim100._domainkey.$DOMAIN_NAME$ dkim._domainkey.target100.brightarrow.com
    dkim1002._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1002.brightarrow.com
    dkim1003._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1003.brightarrow.com
    dkim1004._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1004.brightarrow.com
    dkim1005._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1005.brightarrow.com
    dkim101._domainkey.$DOMAIN_NAME$ dkim._domainkey.target101.brightarrow.com
    dkim1012._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1012.brightarrow.com
    dkim1013._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1013.brightarrow.com
    dkim1014._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1014.brightarrow.com
    dkim1015._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1015.brightarrow.com
    dkim011._domainkey.$DOMAIN_NAME$ dkim._domainkey.newtarget011.brightarrow.com
    dkim0112._domainkey.$DOMAIN_NAME$ dkim._domainkey.target0112.brightarrow.com
    dkim0113._domainkey.$DOMAIN_NAME$ dkim._domainkey.target0113.brightarrow.com
    dkim0114._domainkey.$DOMAIN_NAME$ dkim._domainkey.target0114.brightarrow.com
    dkim0115._domainkey.$DOMAIN_NAME$ dkim._domainkey.target0115.brightarrow.com
    dkim110._domainkey.$DOMAIN_NAME$ dkim._domainkey.target110.brightarrow.com
    dkim1102._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1102.brightarrow.com
    dkim1103._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1103.brightarrow.com
    dkim1104._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1104.brightarrow.com
    dkim1105._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1105.brightarrow.com
    dkim1000._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1000.brightarrow.com
    dkim10002._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10002.brightarrow.com
    dkim10003._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10003.brightarrow.com
    dkim10004._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10004.brightarrow.com
    dkim10005._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10005.brightarrow.com
    dkim1001._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1001.brightarrow.com
    dkim10012._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10012.brightarrow.com
    dkim10013._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10013.brightarrow.com
    dkim10014._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10014.brightarrow.com
    dkim10015._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10015.brightarrow.com
    dkim1010._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1010.brightarrow.com
    dkim10102._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10102.brightarrow.com
    dkim10103._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10103.brightarrow.com
    dkim10104._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10104.brightarrow.com
    dkim10105._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10105.brightarrow.com
    dkim1011._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1011.brightarrow.com
    dkim10112._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10112.brightarrow.com
    dkim10113._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10113.brightarrow.com
    dkim10114._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10114.brightarrow.com
    dkim10115._domainkey.$DOMAIN_NAME$ dkim._domainkey.target10115.brightarrow.com
    dkim1100._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1100.brightarrow.com
    dkim11002._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11002.brightarrow.com
    dkim11003._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11003.brightarrow.com
    dkim11004._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11004.brightarrow.com
    dkim11005._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11005.brightarrow.com
    dkim1101._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1101.brightarrow.com
    dkim11012._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11012.brightarrow.com
    dkim11013._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11013.brightarrow.com
    dkim11014._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11014.brightarrow.com
    dkim11015._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11015.brightarrow.com
    dkim1110._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1110.brightarrow.com
    dkim11102._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11102.brightarrow.com
    dkim11103._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11103.brightarrow.com
    dkim11104._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11104.brightarrow.com
    dkim11105._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11105.brightarrow.com
    dkim1111._domainkey.$DOMAIN_NAME$ dkim._domainkey.target1111.brightarrow.com
    dkim11112._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11112.brightarrow.com
    dkim11113._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11113.brightarrow.com
    dkim11114._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11114.brightarrow.com
    dkim11115._domainkey.$DOMAIN_NAME$ dkim._domainkey.target11115.brightarrow.com

    ***Yellow highlighted rows added 7/22/2024

  2. Email gettechsupport@brightarrow.com to let us know. We will need to turn on the feature in your account on our end.
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