Getting Set Up: Administrators, Staff, Faculty Members
Getting set up on BrightChat is very simple, especially if you already have an account. For admin, staff, and faculty members, just log into your normal BrightArrow account either on the web or on mobile and you'll have access to BrightChat. You'll see it as one of the options on your home screen.
(Website) For Admin, Staff, and Faculty
1. Visit target.brightarrow.com to log into your account or login to BrightArrow using your organization's single-sign-on. (Note that your constituents will not be able to log into the web version, and must use the app. Later in this documentation, we will describe how a constituent would create their account.)
2. You'll be able to access BrightChat directly through your home page. (See more details in the documentation titled Starting a BrightChat)
(Mobile) Downloading the App
- Start by downloading the “BrightArrow ParentHub” app in the App Store or Google Play Store. (see How to Create an Account in documentation for more details)
- Any members of your organization, such as employees, teachers, staff members, and administrators, should use their BrightArrow account credentials to login — they should not create a new account within the app, but just log in with their existing account.
- Staff members should enter their BrightArrow login credentials to login using the Staff / Faculty login option.
- Staff members who are also parents of students should still login using the Staff / Faculty login option, not the Parent / Student login. Staff members can link their personal email addresses and/or phone numbers to the app so that they don't miss any personal BrightArrow notifications. See here for more details.
- Your constituents should create their own accounts by clicking on “Don’t have an account? Sign Up” (again note that this feature is not for staff members and will result in a receive-only account).
- Constituents should use the Parent / Student Login option to login once their account has been created.
