BrightChat Features

In a BrightChat, you can send photos, videos, audio messages, and documents like Microsoft Word or PDF files. These can come in handy when you want to share photos with staff, send audio messages to parents, or even share curriculum and lessons with other teachers. BrightChat's multifunctional tools make communication easy with parents and staff.

Your organization’s administrator will have access to the BrightChat Logs. Parents and students are only able to initiate conversations with their teachers, and there is no way for parents and students to reach out to other parents or students. All communication will include a teacher, administrator, or staff member.

It’s important to note that once a message is sent, it cannot be edited or deleted. 

(Website) BrightChat Features

1. Click the members icon to view the active group members (those who have contributed to the conversation).
2. Click the plus sign icon to invite additional contacts to the conversation. 
3. Click the search icon to go to the BrightChat Logs for that conversation, where you can review message history. 
4. Click the power icon to open or close the BrightChat.
5. You can send attachments by clicking the paperclip icon next to the message input bar. 
6. Messages that were sent in another language will show both the translated and original message. Note that messages cannot be translated retroactively in the web interface. 

(Mobile) ParentHub App

1. Within the ParentHub App, navigate to the "Chats" feed. 
2. To send an attachment using the app, use the icon circled in the bottom of the screenshot to the left.
3. Use the people icon in the top righthand corner to view the members of the conversation.
4. If you are the conversation’s initiator, you will have a button to close the BrightChat.
5. If you are viewing messages that have been translated, you will see the original message in italics right below the translated message. In the example below, the message was originally written in English and translated to French.