Active BrightChats
- Access the Active BrightChats page from the home page
- The [number] next to the conversation indicates the number of unread messages.
- Conversations marked with “Invite” indicate conversations that you have not joined yet—you can click the join button to enter the conversation.
- To Close a BrightChat, you'll simply press the Power icon on the bottom left. Conversations marked with “CLOSED” indicate that the conversation has been closed.
- Even BrightChats that have been ‘closed’ by the initiator will appear in Active BrightChats, but these conversations will be read-only unless reopened. For more information on how to close or reopen a BrightChat, see the section titled “Closing and Reopening a BrightChat”
- (Android) In the app, you can use the Floating Action Button (+) to access the Active BrightChats page. The icon looks like a chat bubble.
- The number in the blue circle indicates the number of unread messages.
- BrightChats that have been ‘closed’ by the initiator will not appear in the app’s Active BrightChats page.
- (Apple/iOS) In the iOS app, the unread count is on the righthand side in red
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In the Active BrightChats page, users have access to all their conversations, both group and private, organized by most recently active. You'll have ease of access to all active and closed BrightChats on one window. Whether you need to check on what a parent asked for a few months ago, or if you missed an announcement that you want to review—they will all be stored in one place so you can view them at any time.
This is also the place to reply to existing chats, send a file or report, and even audio messages. ( Note: see BrightChat Features article to review all the actions you can take on this screen)
(Website) Viewing all of your active BrightChats
2. You can view all your active BrightChats on the left column. You can select them freely and view the history of each chat displayed on the right.
3. You can also send responses back through the text box at the bottom.
