Starting A BrightChat

Starting a BrightChat makes communicating with parents and staff easy and efficient. With a few simple steps, you'll be able to start a 2-way chat to confirm details on assignments, set up meeting times, check on the status of report cards, and so much more. It's as easy as navigating to the list of people you want to chat with, and clicking "Start BrightChat."

(Website) How to start a BrightChat

• For most student information systems, your lists will be automatically populated and synced with your class roster information. If your organization is not a school, you can populate your lists by uploading a spreadsheet or manually entering the data (note that you may only configure and manage lists in the web version). 

1. From the My Lists page, select a list that you want to start a BrightChat with. 
2. In the List Details page, you will see an option to “Start a BrightChat”. Note that the BrightChat initial message will only be sent to the enabled contacts for the list.
3. In the “Start BrightChat” page, enter a topic for the conversation, as well as an initial message. (Note that the initial message will be sent by both email and text, and will appear as the first message in the chat window. We will append instructions to your initial message describing how to join the conversation.)
4. You'll then decide if you'd like to start a Private or Group chat. This will determine if you'd prefer to have the message 1 on 1 with each contact, or if you'd like to create a group message where they all can interact in one chat setting. (see more details in the Group and Private conversations article)

5. Once you have all the fields filled out, you can go ahead and click "Send" to send the message.

BrightChat Initial Message Mobile App

1. As a sender, your homepage in the app will be the My Lists page. 
2. Once you’ve selected a list or individual contacts in a list, you can move forward to the Message Type page, where you will select “Start a BrightChat”.

• Note that if you choose “Create a New Message’, you are not initiating a 2-way communication, but instead making use of our general notification system, and the message will not invite the recipient for BrightChat.

3. In the BrightChat Initial Message page, you will enter a topic for the conversation, as well as an initial message. Just like in the web version, the initial message will be sent by both email and text, and will appear as the first message in the chat window.

4. In the BrightChat Initial Message page, you will enter a topic for the conversation, as well as an initial message. Just like in the web version, the initial message will be sent by both email          and text, and will appear as the first message in the chat window.