Creating a New Message

So you've created or chosen your list and you want to send a new email, text and/or voice message. This is handy for Weekly Notifications, Classroom Announcements, Parent Newsletters, and so much more. The first part will show you how to navigate creating a new message. The following sections will cover message types: Email, Text, and Voice.

How to Create a New Message

1. On the list that you would like to send the message to, select "Create Message"

2. You'll now decide what TYPE of message you'd like to send. You can select one or more options.

3. Then hit Next

We will cover the types of messages below. Remember, you also have the option to choose multiple. Example, an email AND a text message, or all 3 options.


3 Main Types for Messages:

For Emailing:

1. You can type in the text box the message you'd like to send:

2. If you'd like to customize it more than just text, you can copy and paste images in this editor as well.

3. Once your email message is complete, you can hit "Next"

4. This is now the final page and there are multiple options.

  • Send Message Now - this option will send the message now to the contacts that selected are on the list
  • Save Message - this option will save your message so you can revisit it later to edit or send
  • Schedule Message - this option allows you to schedule a time and day for the message to go out (for example, if it is currently 8am and you would like it to go out at 10am, you can set it here)
  • Preview Message - this option allows you to send the message to yourself first so you can preview it
  • Cancel - this will cancel your message creation

For Texting

If you chose "Texting" as your message type, you'll be redirected to this page:

1. You can type in the text box. (Note: the text can only be a maximum of 160 characters)

2. Once you've finished writing your text message, you can hit "Next"

3. You'll be given these options:

  • Send Message Now - this option will send the message now to the contacts that selected are on the list
  • Save Message - this option will save your message so you can revisit it later to edit or send
  • Schedule Message - this option allows you to schedule a time and day for the message to go out (for example, if it is currently 8am and you would like it to go out at 10am, you can set it here)
  • Preview Message - this option allows you to send the message to yourself first so you can preview it
  • Cancel - this will cancel your message creation

For Voice

If you selected Voice as your message type, you'll be redirected to this page:

1. You have a few options on how you'd like to send a voice message

  • Recorded Voice - you can record audio directly using your device and use that to send
  • Computer Voice - you can type in a message and we will use an automated voice to read it to the recipients
    • you'll have the option of male or female in the dropdown
    • this will also translate to the preferred language of a contact if the toggle is on

2. Once you've finished writing your text message, you can hit "Next"

3. You'll be given these options:

  • Send Message Now - this option will send the message now to the contacts that selected are on the list
  • Save Message - this option will save your message so you can revisit it later to edit or send
  • Schedule Message - this option allows you to schedule a time and day for the message to go out (for example, if it is currently 8am and you would like it to go out at 10am, you can set it here)
  • Preview Message - this option allows you to send the message to yourself first so you can preview it
  • Cancel - this will cancel your message creation
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