What's New in BrightArrow
This article will go through what is new with BrightArrow so you can know over time.
October 2025
- Added functionality for ParentHub users' Create & Send tab to automatically default to the most recently used folder
September 2025
- Added the ParentHub Users report to the Reports page so staff can see which of their constituents are using the app
- Added ability for ParentHub users to update their time zone
- Added ability for the initiator of a BrightChat message to add an additional contact to the conversation
- Added ability to include multiple attachments in a BrightChat message, up to 50MB maximum
- Added ability for non-staff ParentHub users (recipients) to change their display name
August 2025
- Added ability to reactivate a ParentHub account that was previously deactivated
July 2025
- Added ability for non-staff ParentHub users (recipients) to change their login name
- Added ability for BrightView users to submit a support ticket directly through the interface
June 2025
- A "Selected Lists" folder was added so that users can select lists from multiple folders to send messages to all at once. Previously messages could only be sent from lists within the same folder.
May 2025
- ParentHub can now have colors and a logo that reflect your organization. One set of colors and one logo per customer for the moment.
- Parents can now submit attendance absence reasons in advance within ParentHub. Previously they could only respond after the absence message had been sent.
- The links page can now be edited by an admin user. Add/edit/remove the links that pertain to your organization as needed
- A new interface was added to BrightView to allow system managers to change the colors and logos that show up in ParentHub
- ParentHub will no longer offer app push as an option if the organization has not purchased BrightChat
- Emails can now be sent in English AND the user's preferred language at the same time
April 2025
- Added ability to show open emailed status. Must be turned on by support.
- BrightChat read receipts for both private and group chats
- Add filters by student and sender to ParentHub
- Add Single Sign On (SSO) with Google for the iOS and Android versions of ParentHub
- Add templates in ParentHub for use when sending a message
- Absence responses can now be seen in the reports area
- Receivers (parents, students, etc) can start a chat with members of the staff directory
- ParentHub UI Changes
- Added colors next to messages to allow users to differentiate which student the message is associated with
- Added the ability to use an image as your avatar. Image can be cropped as well.
- Changed the urgent alerts to red and added a count of unread urgent items
- Tweaks to icons, buttons, fonts and coloring/shadows to make the default interface easier to read
- Updated PowerSchool plugins. Current Plugins, Base Plugin 1 Changes, Base Plugin 2 Changes
March 2025
- Allow for multiple phones and multiple emails to be associated with the same ParentHub account so all messages can be seen no matter what phone/email was sent to
- Add staff directory to ParentHub
- Add absence reporting to ParentHub. When a parent is sent a message about a student's absence they will now have the ability to add a reason from inside ParentHub.
- Add links page to ParentHub to allow customers to provide their users with useful links. Currently links will need to be added by support while an admin interface for customers to enter them directly is worked on.