Common questions and support documentation

• Email Whitelisting
• Short Code Text Messaging FAQ
• Creating a Subset List by Filtering Criteria
• My Lists Page
• New User and Refresher Training
• Creating a New Message
• Email Server Whitelisting: IP Addresses List
• Using DKIM for more reliable email
• How to create users the manual way
• Using Mail Merge Fields to Add Dynamic Information into Messages

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• Delete a ParentHub Account
• Push Notifications are Not Showing Even Though I'm Subscribed
• Create a ParentHub Account
• About ParentHub
• What Does the Subscribe to Notifications Option Do?
• Logging into ParentHub
• Setting Do Not Disturb Hours in ParentHub
• Can I Get Messages in a Language Other than English?
• Change My Password
• I forgot my Password

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• What is BrightChat
• Starting A BrightChat
• Getting Set Up: Administrators, Staff, Faculty Members
• BrightChat Features
• How to Create an Account (For Receivers)
• Group and Private Conversations
• Active BrightChats
• BrightChat Logs
• Using BrightChat Demo for Android
• Closing and Reopening a BrightChat Conversation

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• Current Plugins Versions for Download
• Setup sFTP on a PowerSchool Server
• Setting Up Report Emailing
• Welcome to BrightArrow
• Emailing a PowerSchool Report
• Using Contact Filters
• Installing the Plugins
• Current day attendance notifications
• Plugin Change History: Base Plugin 2 - Localization, pages, PowerQueries
• How do I see who has access within PowerSchool?

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• Feature Demo in PowerTeacher and PowerTeacher Pro
• How can I edit my contact information?
• How To Manually Build Rosters in PowerTeacher
• Section Header Row is Not Aligned Correctly

• Blackbaud Authorization
• What information is loaded by BrightArrow from Blackbaud Education Management Solutions?
• What is the All Students: Parent Info (sync) List?
• What is the Emergency Contacts (sync) List?
• What is the All Staff (sync) List?
• What is the Attendance (sync) List?
• What is SSO?
• What is the All Students: Student Info (sync) List?