Common questions and support documentation

• Email Whitelisting
• Short Code Text Messaging FAQ
• Creating a Subset List
• My List Page
• New User and Refresher Training
• Creating Email Templates
• Email Server Whitelisting / IP Addresses List
• How to create users the manual way
• Using DKIM for more reliable email
• Creating a New Message

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• Delete a ParentHub Account
• Push Notifications are not showing even though I'm subscribed
• Create a ParentHub Account
• About ParentHub
• What does the Subscribe to notifications option do?
• Logging into ParentHub
• Change My Password
• Can I get messages in a language other than English?
• Can I set a time where ParentHub doesn't bother me?
• I forgot my Password

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• What is BrightChat
• Starting A BrightChat
• Getting Set Up: Administrators, Staff, Faculty Members
• BrightChat Features
• How to Create an Account (For Receivers)
• Group and Private Conversations
• How to Merge Parent/Teacher Accounts
• Using BrightChat Demo for Android
• BrightChat Logs
• Active BrightChats

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• Current Plugins Versions for Download
• Setting Up Report Emailing
• Setup sFTP on a PowerSchool Server
• Welcome to BrightArrow
• Installing the Plugins
• Current day attendance notifications
• Emailing a PowerSchool Report
• Other automations you may be interested in
• Using Contact Filters
• Plugin Change History: Base Plugin 2 - Localization, pages, PowerQueries

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• Feature Demo in PowerTeacher and PowerTeacher Pro
• How To Manually Build Rosters in PowerTeacher
• Section Header Row is Not Aligned Correctly
• How can I edit my contact information?

• Blackbaud Authorization
• What information is loaded by BrightArrow from Blackbaud Education Management Solutions?
• What is the All Students: Parent Info (sync) List?
• What is the All Staff (sync) List?
• What is the Attendance (sync) List?
• What is the Emergency Contacts (sync) List?
• What is SSO?
• What is the All Students: Student Info (sync) List?