Common questions and support documentation

• Short Code Text Messaging FAQ
• Sending Emails Using Your Own Domain
• Creating a Subset List by Filtering Criteria
• Creating a New Message
• My Lists Page
• New User and Refresher Training
• Email Server Whitelisting: Directions for G Suite
• Email Server Whitelisting: Directions for Barracuda
• How to Set Up Emailing Using Your Domain
• How to Create Users the Manual Way

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• Delete a ParentHub Account
• Push Notifications are Not Showing Even Though I'm Subscribed
• Create a ParentHub Account
• About ParentHub
• Logging into ParentHub
• What Does the Subscribe to Notifications Option Do?
• Setting Do Not Disturb Hours in ParentHub
• Sending Messages through the App
• Can I Get Messages in a Language Other than English?
• ParentHub Overview - Video Demo

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• Setup sFTP on a PowerSchool Server
• Setting Up Report Emailing
• Current Plugins Versions for Download
• Emailing a PowerSchool Report
• Plugin Change History: Base Plugin 2 - Localization, pages, PowerQueries
• How Do I See Who Has Access Within PowerSchool?
• Welcome to BrightArrow
• Finding the table for a custom field
• Current Day Attendance Notifications
• Using Contact Filters

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• How Can I Edit My Contact Information?
• How To Manually Build Rosters in PowerTeacher
• Section Header Row is Not Aligned Correctly
• Using Mail Merge Fields with Current Selections
• Sending BrightArrow Messages through PowerTeacher
• BrightArrow Message History

• Blackbaud Authorization
• What information is loaded by BrightArrow from Blackbaud Education Management Solutions?
• What is the Emergency Contacts (sync) List?
• What is the All Students: Parent Info (sync) List?
• What is the All Staff (sync) List?
• What is the Attendance (sync) List?
• What is the All Students: Student Info (sync) List?
• What is SSO?
• How to Re-Authorize Blackbaud
• Blackbaud Lists for Blackbaud EMS

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